Terms and Conditions
Welcome to KIVO Limited! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By using our website and making purchases, you agree to comply with and be bound by the following terms. Please read these Terms carefully before making a purchase or using our website.
1. General Information
- Company: KIVO Limited
- Address: 670 Highway 7 E, Unit 60, Richmond Hill, Ontario, Canada, L4B3P2
- Email: [email protected]
- Phone: +1 437-556-4527
2. Use of Our Website
By accessing or using the KIVO Limited website, you agree to:
- Use our site only for lawful purposes and in accordance with these Terms.
- Not use the website to engage in any conduct that could damage, disable, overburden, or impair the website or interfere with other users’ ability to use the website.
You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
3. Product Information
We strive to provide accurate and up-to-date information about our products, including prices, descriptions, and availability. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions, even after an order has been placed.
- Prices: All prices are listed in [Currency] and are exclusive of taxes and shipping fees.
- Product Availability: Availability of products is subject to change. In case an item is unavailable after your order is placed, we will notify you as soon as possible and provide a full refund or offer a suitable replacement.
4. Order Placement and Acceptance
- Placing an Order: When you place an order, you are making an offer to purchase products from us. Once we receive your order, we will send you an email confirming receipt of the order.
- Order Acceptance: Your order will only be accepted once we process and ship the item. At that point, you will receive a shipment confirmation email, and the contract between you and KIVO Limited will be considered complete.
We reserve the right to cancel any order at our discretion and provide a full refund if necessary.
5. Payment
- Methods of Payment: We accept payment via [list of accepted payment methods, e.g., credit cards, PayPal, etc.].
- Billing Information: You agree to provide accurate and complete payment information when placing an order. If we are unable to verify your payment details, we may cancel your order or request updated information.
6. Shipping and Delivery
For detailed information on shipping, please refer to our Shipping Policy page.
- We will make every effort to deliver your order within the estimated time frame. However, delivery times may vary based on location, shipping method, and other external factors.
7. Returns and Exchanges
- Refunds: If you are not satisfied with your purchase, we offer a [7]-day return policy. Please refer to our Refund Policy for more details.
- Exchanges: We are happy to exchange items if they are unused and in original condition. Please contact us within [7] days for assistance.
8. Limitation of Liability
To the fullest extent permitted by applicable law, KIVO Limited shall not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our products or services.
In no event will our total liability to you exceed the amount paid for the product that caused the damage.
9. Intellectual Property
All content on the KIVO Limited website, including images, text, logos, and designs, is the property of KIVO Limited and is protected by copyright and trademark laws. You may not use, copy, or reproduce any content from the site without our prior written consent.
10. Privacy Policy
Your privacy is important to us. For detailed information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
11. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. Please review these Terms regularly to stay informed of any changes.
12. Governing Law
These Terms and Conditions are governed by the laws of Ontario, Canada. Any dispute arising from these Terms shall be resolved in the courts located in Ontario, Canada.
13. Customer Support
If you have any questions about these Terms or any issues with your order, feel free to contact our customer support team at:
- Email: [email protected]
- Phone: +1 437-556-4527